Privacy Policy

Last Updated: 28 September 2026

Please read these Terms & Conditions carefully before using the CuroAid website and services.

1. Introduction

Welcome to CuroAid. These Terms & Conditions govern your access to and use of our website, applications, products and healthcare services.

By accessing or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our services.

2. Use of Our Services

CuroAid provides healthcare-related services designed to support individuals and families with their healthcare needs. Services may include home healthcare, nursing, physiotherapy and other services offered through our platform.

You agree to provide accurate and complete information when making an enquiry, booking a service or submitting information through our website.

3. User Responsibilities

Users are responsible for maintaining the accuracy of the information provided to CuroAid and for using the website and services only for lawful purposes.

  • Provide accurate information.
  • Do not misuse the website.
  • Do not attempt unauthorized access.
  • Follow applicable service instructions.

4. Healthcare Services

Healthcare services are provided by qualified professionals based on the nature and availability of the requested service.

Information available on the website should not automatically be considered a substitute for professional medical advice, diagnosis or treatment.

5. Bookings and Appointments

Appointment availability may vary depending on location, professional availability and service requirements.

CuroAid reserves the right to modify, reschedule or cancel a booking when necessary.

6. Payments

Where applicable, users agree to pay the applicable charges for services requested through CuroAid.

7. Cancellation and Refunds

Cancellation and refund terms may vary depending on the service booked. Please refer to the applicable cancellation or refund policy for additional information.

8. Privacy

Your use of our services is also subject to our Privacy Policy. We take reasonable measures to protect information submitted through our website.

9. Intellectual Property

All website content, including text, graphics, logos, images, design elements and other materials, may be protected by applicable intellectual property laws.

10. Limitation of Liability

To the extent permitted by applicable law, CuroAid shall not be responsible for losses resulting from unauthorized use of the website, interruptions outside our reasonable control or reliance on information that requires professional assessment.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be published on this page with the applicable revision date.

12. Contact Us

If you have questions regarding these Terms & Conditions, please contact the CuroAid team through our official contact channels.